Overgate Hospice provides a range of patient and family support services including an inpatient unit, day centre, social work and counselling.
Core provides a complete facilities management solution for Overgate Hospice, keeping their running costs to a minimum so that as much budget as possible can go directly to patient care and services. As well as sourcing the best suppliers and most cost-effective solutions for their waste and energy, we manage the day to day operational running of their waste, maintenance and compliance.
Overgate Hospice has a longstanding partnership with Core and we feel they take time to understand us and the unique needs of our organisation. Everyone at Core is supportive and co-operative and they always react quickly whenever we need anything doing, Their estates helpdesk works really well and means we can call them for immediate support for anything from a broken lightbulb to a major leak.
Core is a single point of contact for all our estates services and has developed a managed system for us which is specifically designed to control our costs. All our operational overheads are handled from one point which simplifies administration and in itself helps us reduce spending wherever possible.
We trust Core to give us honest and straightforward advice on purchasing energy, managing waste and keeping our compliance up to date. It is this level of integrity that makes them such an excellent partner for us and means we can hand over the burden of facilities management, giving us more time to spend with patients and their families.