Core has been providing IT managed services and secure offsite data backup to Lucas Lee for a number of years. The scale of projects undertaken by Lucas Lee means that the business’s computer systems are frequently handling large files and sensitive information. Core is on hand to make sure the IT infrastructure is always operating effectively and we respond quickly when issues arise to minimise downtime.
“Our business is based on relationships and that’s something we have in common with Core. If our supply chain works in the same way that we do, the end user receives a consistently high standard of service.”
We work with Core because we value having personal relationships with our suppliers. It’s all about relationships for us because that’s how our business works and it’s something we have in common with Core. If our supply chain operates in the same way that we do, with the same values, the end user receives a consistently high level of service. If it falls down at IT that has a knock-on effect throughout the business and for our clients.
IT systems can throw up issues at any time. Technology is such an essential part of our business that we have to make sure we are protected against data loss, security breaches and downtime. We know that when an issue arises with our IT, we can call any of the Core team and it’ll be sorted for us.